Privacy Policy

Space Embrace Interior Decoration LLC ("SEID", "we", "our" or "us") is a limited liability company incorporated in the United Arab Emirates.

This Privacy Policy discloses the privacy practices for SEID's websites, sub-domains, applications, services and tools. It describes the ways in which we collect, store, use and protect your Personal Data.

The Personal Data we collect about you may include the following categories:

• Name including username
• Contact information — phone number, mobile number, email address
• Diversity information — nationality, gender, age
• Location and address — area, city, region, delivery address
• CCTV footage, photographs, biometrics and other security-related measures
• Technical details — device details, IP address, browser type, mobile device identifier, cookies
• Financial information — credit history, payment details
• Purchases, interests, preferences and publicly available information
• Online browsing behaviour on our websites, apps and public networks
• Transaction information — dates, amounts, history and preferences
• Reviews, feedback and opinions about our products or services

• To deliver products or services and process orders and refunds
• For billing and payment processing
• To operate, evaluate and improve our business and website
• To communicate with you and invite you to surveys or research
• To customise and improve our services and user experience
• To provide information about products or services and develop new products
• For market research and analytics
• To send marketing communications via SMS, email, push notifications
• To measure effectiveness of marketing communications
• To manage promotions and competitions
• To provide customer support and personalised recommendations
• To collaborate with service providers and contractors
• To deliver relevant online advertising

We collect your Personal Data when you:

• Register online or update your account
• Place an order or contact customer service
• Interact with our staff or representatives
• Shop online, in-store or through marketing materials
• Subscribe to marketing communications
• Participate in promotions or competitions
• Engage with SEID's social media platforms

Third parties we may share data with:

• Delivery companies and service providers
• Warehousing, payment processing and order-management providers
• Analytics, marketing and IT security partners
• Suppliers of products or services
• Purchasers of all or part of our business
• Government bodies where required by law
• Agencies that provide statistics and analytics
• Advertising and media partners (without directly sharing your personal data)

All third parties will only receive data required to fulfil their obligations and may not use it for any other purpose.

Retention Period

We retain your Personal Data for as long as legally required and to support the purposes for which it was collected. After that, it is securely disposed of.

Where We Process Your Data

Your Personal Data may be processed within the UAE or in any location where our service providers operate. If transferred outside the UAE, appropriate security and privacy assessments are applied. Your use of our website indicates consent to such transfer.

When you opt in to receive marketing communications, you consent to promotional messages from SEID. You can opt out at any time by following the unsubscribe instructions in emails or SMS, or by contacting us directly.

We store Personal Data on secure servers and apply technical and organisational security measures including SSL encryption to protect against unauthorised access, loss or misuse.

Under applicable data protection law, you have the following rights regarding your Personal Data:

To exercise any of these rights, contact us at privacy@seid.ae.

We use cookies to personalise your experience, analyse trends and provide relevant advertising. You may refuse cookies by adjusting your browser settings.

We may aggregate and anonymise Personal Data for analytics, marketing insights and service improvements. Interaction with social media buttons may share your activity depending on your privacy settings.

Our websites may contain links to third-party sites. We are not responsible for their privacy practices. We may modify this Privacy Policy due to legal or business changes. Continued use of our website constitutes acceptance of any updated policy.

For questions, requests or complaints relating to your Personal Data, please contact our Privacy team. If you believe your rights have been violated, you may also lodge a complaint with the competent data protection authority in your country of residence.