Privacy Policy

Space Embrace Interior Decoration LLC (SEID)

Space Embrace Interior Decoration LLC, referred to herein as “SEID”, “we”, “our” or “us”, is a limited liability company incorporated in the United Arab Emirates.

This Privacy Policy (the “Privacy Policy”) discloses the privacy practices for SEID’s websites, related sub-domains, sites, applications, services and tools, or any successor site (jointly or severally referred to as “Participating Website/s”, as the context so requires). It describes the ways in which we collect, store, use and protect the Personal Data.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR PARTICIPATING WEBSITE/S, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, PLEASE REFRAIN FROM SHARING PERSONAL INFORMATION/DATA WITH US.


WHAT PERSONAL DATA WE COLLECT ABOUT YOU

The Personal Data we collect, or may already have in our records, about you may be broadly described in the following categories:

  • Name including username

  • Contact Information (Phone Number, Mobile Number, Email Address)

  • Diversity (Nationality, Gender, Age)

  • Location and address (Area, City, Region, Delivery Address)

  • CCTV footage, photographs, biometrics, fingerprints, face recognition or other security-related measures

  • Technical details including Device Details, IP Address, device name, make, model, browser type, mobile device identifier, cookies and similar technologies

  • Financial information such as credit history, payment details

  • Your purchases, interests, preferences or other publicly available information

  • Information about your online browsing behavior on our websites, apps and public networks

  • Transaction information such as dates, amounts, history and preferences

  • Reviews, feedback and opinions about our products or services

This information helps us understand our users, improve our website functionality and serve business purposes.


FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?

We collect your Personal Data:

  • to deliver products or services.

  • to process orders and refunds.

  • for billing and payment processing.

  • to operate, evaluate and improve our business and Participating Website/s.

  • to communicate with you.

  • to invite you to surveys or research activities.

  • to customize and improve our services.

  • to provide you with information about products or services.

  • to develop new products and services.

  • for market research and analysis.

  • to send marketing communications via SMS, email, push notifications or other channels.

  • to measure the effectiveness of marketing communications.

  • to manage promotions and competitions.

  • to provide customer support.

  • to provide personalized services, recommendations and benefits.

  • to enhance your user experience.

  • to collaborate with service providers and contractors.

  • to deliver online advertising relevant to you.


HOW WE COLLECT YOUR PERSONAL DATA

We collect your Personal Data when you register online, update your account, place an order, contact customer service, interact with staff/representatives, shop online, subscribe to marketing communications, participate in promotions, or engage with SEID’s social media platforms.

Data may also be collected in-store or through marketing materials.


SHARING YOUR PERSONAL DATA

We do not sell your Personal Data. We may, however, share selected Personal Data with third parties (“Processors”) including:

  • delivery companies and service providers.

  • warehousing, payment processing and order-management providers.

  • analytics, marketing, and IT security partners.

  • suppliers of products or services.

  • purchasers of all or part of our business.

  • government bodies where required by law.

  • agencies that provide statistics and analytics.

  • advertising and media partners (without directly sharing your personal Data with them).

  • Sub-processors through Processors as needed.

All third parties will only receive data required to fulfill their obligations and may not use it for other purposes.


FOR HOW LONG WE RETAIN YOUR PERSONAL DATA

We retain your Personal Data for as long as legally required and to support the purposes for which it was collected. After that, it is securely disposed of.


WHERE WE PROCESS YOUR DATA

Your Personal Data may be processed within the UAE or in any location where our service providers operate. If transferred outside the UAE, appropriate security and privacy assessments are applied.

Your use of the Participating Website/s indicates consent to such transfer.


MARKETING OPT-IN AND OPT-OUT PROVISIONS

When you opt in to receive marketing communications, you consent to promotional messages from SEID.

You can opt out at any time by following the unsubscribe instructions in emails/SMS or by contacting privacy@seid.ae.


PROTECTION OF PERSONAL DATA

We store Personal Data on secure servers and apply technical and organizational security measures including SSL encryption to protect against unauthorized access, loss or misuse.


SPECIAL CATEGORY DATA

We do not knowingly collect Personal Data from individuals under 18 without parental consent. If you believe a child has submitted data without consent, contact us immediately.


YOUR RIGHTS AND CHOICES

You have the following rights:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure (subject to legal requirements)

  • Right to lawful processing

  • Right to withdraw consent

  • Right to object

  • Rights related to automated decision-making and profiling

You can exercise these rights by contacting us at privacy@seid.ae.


COOKIES

We use cookies to personalize your experience, analyze trends, and provide relevant advertising.

You may refuse cookies by adjusting your browser settings.


AGGREGATE DATA, ANALYTICS & SOCIAL MEDIA

We may aggregate and anonymize Personal Data for analytics, marketing insights, and service improvements. Interaction with social media buttons may share your activity depending on your privacy settings.


LINKS TO THIRD-PARTY WEBSITES

Our websites may contain links to third-party sites. We are not responsible for their privacy practices.


CHANGES TO THE PRIVACY POLICY

We may modify this Privacy Policy due to legal or business changes. Continued use of the Participating Website/s constitutes acceptance of any updated policy.


CONTACT US

For questions or requests relating to your Personal Data, please contact:

📧 privacy@seid.ae


COMPLAINTS

If you believe your rights have been violated, you may write to us at privacy@seid.ae or lodge a complaint with the competent data protection authority in your country of residence.